Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

Custom and personalized orders

Everything you purchase from Molly and Mom is custom designed and embroidered by me. I will send proofs to you through an Etsy conversation so please check your messages from time to time. Etsy does not collect phone numbers so if I cannot reach you on line after two messages I will make your items following the instructions you had provided at checkout.

I make all designs in the order of sale. Cancellations are not accepted once you have approved your designs.

Legal imprint